Business Capture Manager

Reporting into the Director of the Proposal and Corporate Knowledge Centre (PCKC)  in Ottawa, the Business Capture Manager is responsible for promoting business growth by leading the capture management and business development activities; not limited to the following; leads special projects and supports the pursuit of multi-million-dollar business opportunities by writing business references and corporate content; manages and maintains the corporate reference repository; maintains corporate content for bid submissions and reviews proposal submissions for quality, compliance and consistency. The position will provide on-going guidance and expertise to the Sales and PCKC team while working in tandem with the PCKC Director.

ESSENTIAL FUNCTIONS:

• Supports the pursuit of multi-million-dollar business opportunities by writing business references and corporate content that demonstrate the required capability;
• Manages and maintains the corporate reference repository and corporate literature;
• Creates, manages and maintains corporate content for bid submissions;
• Implements and manages processes for capture of corporate information and updates as necessary;
• Reviews and assists with writing, establishing, and improving PCKC processes and procedures;
• Reviews proposal submissions for quality, compliance and consistency;
• Contributes to and participates in Bid/No-bid decisions, providing advice from a corporate qualification’s perspective as necessary;
• Performs Proposal writing/management as needed in times of increased demand;
• Provides expertise and guidance on contractual vehicles for BDMs and partners;
• Supports the Business Development Managers (BDMs) in:
  • Responses to client inquiries;
  • Development of questions and corresponding strategies for RFP responses; and
  • Development of Client Attestation documents.
• Responds to inquiries from all branches on corporate capability;
• Establishes and maintains effective business relationships at various levels within the customer community, industry subject matter experts, potential partners and key senior consultants;
• Analyzes Government of Canada (GC) client/industry demand and reports issues and possible solutions regarding the IT/IM Skills Gap of “where we are” in relation to the industry; and
• Participates on various projects throughout the year, in support of BDC efforts and in conjunction with the PCKC Director, Ottawa.

SECONDARY FUNCTIONS:

• Reviews and assists with ATIP requests; and
• Assists Business Development Managers in the preparation of Price Substantiation documents, as needed.
• Assists management in adherence to corporate communications.
• Participates in required PCKC reporting as needed.
• Supports the Director and participates in special projects and performs other related duties as required.
• May act as back-up in providing management support in the Director’s absence not limited to: providing advice, guidance, coaching, etc.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Post-Secondary Education (college or university) combined with proposal management, writing/editing experience, or considerable experience within a similar role or within a similar industry;
• Minimum 5-7 years’ experience with solicitation responses requiring capability within the professional services sector; and Staffing Industry and IT Sector
• Experience with proposal management, technical writing, freelance writing or editing, technical recruiting for RFP’s, account management with an RFP component are all assets;
• Prior experience working with proposal management software or information management systems, and setting up workflow processes to capture content in real time;
• Proven experience working with senior level consultants, clients and Partners within the IT sector;
• Demonstrated capability to interpret:
  • RFP related concepts, effectively researching and adapting corporate content in response to requirements, to ensure compliance, integrity and quality; and
  • RFP requirements; identify potential road-blocks or challenges and effectively guide stakeholders to effective solution.
• Strong knowledge of Federal / Provincial Government or other Procurement processes is required;
• Practical experience in project management and process improvement;
• Demonstrated expertise with Microsoft Office suite of tools at the Senior level.

SKILLS & OTHER POSITION REQUIREMENTS:

• Strong communication skills both verbal and in writing;
• Team player attitude and willingness to give and take direction;
• Strong organizational skills and ability to perform multiple tasks simultaneously;
• Negotiates deadlines as needed;
• Works well under pressure; demonstrates a collaborative spirit and willingness to both give and receive feedback;
• Able to maintain professionalism and calm demeanour under stress;
• Ability to prioritize multiple time-sensitive tasks/projects;
• Strong ability to coordinate and adjust work timelines to accommodate various schedules to avoid bottleneck situations; and
• Builds strong working relationships externally with candidates and internally with managers and colleagues.

Posting date: 05-05-2024