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Dir Sr Cust Pursuit Adecco US

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location-pin USA
location-tag NA03111
About the role

The Sr. Director Customer Pursuit responsible for Developing/Implementing approved business plans, organization structure and related budgets to increase National Accounts sales / profitability; designing marketing materials, approving/conducting sales presentations and developing programs to increase customer satisfaction / retention. Oversees Nation Accounts administration activities and negotiates contracts. Works under limited direction.

What you’ll be doing
  • Develops/implements sales, marketing and service programs to ensure national accounts sales growth and profitability. Organizes/deploys sales staff to ensure effective market coverage.
  • Ensures a pro-active national accounts sales process by targeting prospects and establishing/maintaining business relationships with key decision makers within client organizations.
  • Develops and implements customer satisfaction/retention programs with appropriate measurements and incentives. Evaluates program effectiveness and makes changes as appropriate.
  • Provides national account related  sales  management coaching and  leadership to  Staffing
  • Services branch and line management and ensures the effective coordination of sales efforts.
  • Reviews/approves major sales presentations prior to delivery. Works with marketing management to develop new/improve the effectiveness of existing presentations, collateral material, promotional campaigns, etc.
  • Negotiates major national account contracts, reviews contracts negotiated by staff and provides approval as appropriate.
  • Directs national account administration activities to ensure responsiveness to the requirements of clients. Ensures the accurate/timely preparation and administration of contracts/proposals, and the tracking of sales activity.
  • Meets with client senior management to provide information on new products/services, resolve significant problems and ensure customer satisfaction. Prepares/conducts sales presentations for targeted accounts.
  • Prepares/recommends the National Accounts Sales and Administration budget. Monitors expenditures to ensure compliance with approved budgetary constraints.
  • Performs all duties inherent in a senior managerial role.
About you

Bachelor's Degree in Marketing/Sales or the equivalent, plus a minimum of eight (8) years national accounts sales experience. Thorough knowledge of national accounts sales and service requirements; and marketing and presentation techniques required. Excellent oral/written communication and negotiation skills also required.

  • Skilled in communicating effectively verbally and in writing.
  • Ability to proactively establish and maintain effective working relationships.
  • Ability to consultatively sell and demonstrate superb customer service skills.
  • Ability to work collaboratively with colleagues to create a results-driven, team oriented environment.
  • Ability to remain highly self-motivated and ambitious in achieving sales goals.
  • Ability to prepare and deliver successful sales presentations.
  • Ability to multi-task, prioritize and manage time effectively.
  • Knowledge of and the ability to interpret and apply employment-related laws, rules and regulations.
  • Knowledge of and the ability to effectively utilize Customer Relationship Management and sales related tools, such as Salesforce.com.
  • Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.
Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person’s journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

The anticipated salary range for this position is $129,949 and $238,240. Salary may be determined based on experience, education, geographic location, and other factors. This position includes an incentive program that may include bonus and/or commission.  

Benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans and reimbursement and retirement programs.  Available paid leave may include paid time off, parental leave and holiday pay.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records

Posting date: 02-18-2024


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